If you have been a victim of a serious sexual
or violent crime, and the offender has been sentenced to more than
12 months in custody, you have the right to receive information and
consultation from the Probation Service. You will be
contacted by letter by our Victim Liaison Service, and it is
your decision whether you choose to receive the service.
Our Victim Liaison Service also works with the family of victims
where the offence has resulted in the death of the victim.
Our aims
We aim to provide a high standard of service
which treats victims and their families with respect, safeguards
confidentiality and is sensitive to people's differences in
culture, disability, gender, race and sexual orientation.
What are you entitled to?
If you take up our service:
- You have the right to be told about the timescales of a
sentence and key points in the sentence which might affect you
- You have the right to be consulted about concerns you may have
when the offender is being considered for release
- You can ask that your views about conditions to be included in
the release licence are taken into account
- You will be told the month when the offender is going to be
released, the general are where the offender will be living and the
licence conditions which may affect you
- Once the offender is released from prison you can contact you
Victim Liaison Officer if you have any concerns whilst the offender
is on licence.
Contact us
If you have already been allocated a Victim Liaison Officer,
please use the details in the letter you were originally
sent. Alternatively, please email: victims.address@london.probation.gsi.gov.uk
If you are unhappy with the service you have received from our
Victim Liaison Service, please contact your Victim Liaison Officer,
or their manager, who will look into the matter. If you wish
to make a formal written complaint, this should be sent to:
The Chief Executive
London Probation Trust
151 Buckingham Palace Road
London
SW1W 9SZ.